Audi Charlotte is committed to staying flexible for our customers to ensure we are able to stay open during this uncertain time to meet your needs. We are meticulously taking every precaution necessary when it comes to the handling of vehicles and cleanliness of our dealership. Your vehicle is crucial to your everyday life and we will do everything in our power to keep our service department available, as well as our virtual showrooms and complimentary concierge team to assist you with all your Audi needs from the comfort and safety of your own home. We are all in this together - and we are Charlotte Strong. 


Audi Charlotte's service department remains open during this time, allowing us to continue serving the needs of our community. You have enough things to worry about right now, your car should not be one of them. We proudly offer complimentary pick-up and delivery of your vehicle to minimize any unnecessary social contact. Our team is here to help you so that you can stay safe inside your home while we take complete care of your vehicle. Contact us for more information.


COVID-19 Update

At this time, our Service & Parts departments are open for business as usual while our Sales department is here for you by appointment only.

We have implemented precautions in accordance with the guidelines from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) as well as State and Local agencies to make our facilities as safe and convenient as possible, including:

  • Stocking the dealership with soap and alcohol-based sanitizers
  • Increasing the frequency of surface cleaning and disinfecting within the dealership
  • Every vehicle is disinfected before and after test drives as well as when picking up or dropping off for service.
  • Requesting that our dealership personnel temporarily refrain from shaking hands and follow all social distancing guidelines
  • Implementing procedures that encourage personnel to stay home if they are feeling unwell in any way
  • Mandating measures such as restricting business travel, postponing all meetings, and reporting of any personal travel outside of North America
  • Sharing frequent updates with all Audi Charlotte personnel to ensure we are doing our part to minimize the impact of COVID-19
  • We continue to monitor all updates closely.

If you have an appointment scheduled with us, please rest assured we respect your time and will contact you immediately if anything changes. If you feel more comfortable working with us from the comfort of your home, I encourage you to use our website to view our new and pre-owned inventory and we can support your needs remotely.

Thank you for trusting Audi Charlotte with your automotive needs. 

Audi Charlotte Management